Privacy Policy

By using this site, you agree to our privacy policy below.

INSAAN is a registration pending charity.

This policy applies to information collected on this website and our associated websites. We’re referring to these sites collectively here as “our website”.

We are the Data Controller of personal information that this policy applies to under the Data Protection Act 1998.

We only collect information about you that:

  • helps us make the site work better for you
  • lets us contact you if we need to
  • lets us give you accurate local information if you need it
  • shows us how you are using the site, so we can keep improving it
  • helps us understand why you support our work, so we can better meet your needs and find more people like you

Parts of the site may ask you for more information so that you can use services or complete transactions. You’ll always be told when this information is being collected. In many cases you’ll be asked to enter it — for example, an email address for correspondence. This information will only be used for the purposes stated as it’s collected.

The Information we collect

We collect the following information from people visiting the website:

  • Questions, queries and feedback you leave, including your email address if you send us email
  • Your IP address and which web browser (and version) you use
  • Information on how people use the site, using cookies and page tagging, to help us improve the website and our services
  • If you send us feedback, your message will be kept

What are Cookies?

Like most websites, our site uses small data files stored on your computer called cookies. Please use web broswers to explore cookies, which will explain the types of information we collect through the use of cookies and how you can manage their use.

How we store your personal data

All information you provide to us is stored on secure servers. Payment transactions are encrypted.

The transmission of information over the internet is never completely secure. We’ll do our best to protect your personal data, but cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. We use strict procedures and security features to try to prevent unauthorised access.

How we use your information

Any information we collect is used to:

  • improve the content and design of the website
  • let you use interactive features, when you choose to do so
  • contact you

We never share your information with other organisations for marketing, market research or commercial purposes, and we don’t pass on your personal information to any other website.

Use of postal addresses and phone numbers

If you enter your postal address or phone number into any of our online forms, we may use these details to contact you, unless you ask us not to. If you have given us your postal address or phone number and would prefer not to be contacted by these means, please email us.

Disclosure of your information

We may disclose your personal information:

  • if we are under a duty to disclose or share visitors’ personal data to comply with a legal obligation
  • to discuss with INSAAN Members
  • for law enforcement purposes
  • to apply our terms of use and other agreements

Visitors Rights

Under the Data Protection Act you have the right to:

  • ask us not to process your personal data
  • see information we hold about you
  • ask for inaccurate personal data to be corrected

For a copy of the personal information we hold about you, write to INSAAN, Kismet, Charvil Lane, Sonning-on-Thames, Berks, RG4 6TH. When we are satisfied of your identity we will send you a copy of your personal information that we are legally required to disclose. We may ask you to pay a fee.

Please contact us at the same address if you believe that information we hold about you is inaccurate and want it to be corrected.

Links to and from our website

Please note that this Privacy Policy applies only to INSAAN and our website and not necessarily to other companies with whom we work or to organisations’ websites to which we may link. By sharing information with INSAAN or by visiting this site, you are accepting the practices described in this Privacy Policy.

If you visit another website from our Site, read their privacy policy to find out what they do with your information.

When you come to our website from another website, we may get personal information about you from the other website.

Changes to our Privacy Policy

We may, from time to time, make changes to this policy, based on your comments and our needs. If we make any substantial changes in the way we use your personal information, we will contact all donors directly, whether in writing, or via email, and notify all others by posting a prominent announcement on our website.

Governing law

You agree that your use of this site, this Privacy Policy and any disputes relating thereto, shall be governed in all respects by UK law. We would like to thank our donors and clients for selecting INSAAN to make a donation, our prospective partners for considering INSAAN and our visitors for taking the time to understand more about INSAAN by browsing our website. Please contact us at if you have any questions about our site or our Privacy Policy.